[S3E3] Clarity
This Emotional Intelligence Podcast has a simple premise that elicits some fascinating insights from guests. Every Wednesday I will be asking a special guest for the moments of clarity that contributed to changes in course in their life journey.
[S3E3] Clarity
Frame Details: We use sustainable wooden frames and glass, not fibreboard and acrylic which typically you find in 'off the shelf' frames. Unlike acrylic, glass does not lose its clarity over time and can be easily and safely cleaned. We have been successfully shipping ready to hang frames containing glass since we opened in 2005.
Speaking of Charlotte, fans are asking who is inside the host's body. When Dolores escaped the park, it was her driving the bus, as it were. But with Dolores now back in her own body, the Charlotte host must be inhabited by someone else. Fans have theories (Teddy, Clementine Pennyfeather), but so far, no answers. Viewers hope this week will bring clarity as to who is running Delos in these difficult times. Who did Dolores trust enough to give this vital role to? Can they handle the pressure of furthering the revolution?
Exactly. Yep. And I mean, the user, many users, certainly of the business applications, I find are willing to pick up the documentation. And when I say pick up the documentation that can come in multiple forms, right, that could literally be a book or, or something, it could be an online document that you could roll, or it could be context sensitive help, right? That type of thing, but engage with the documentation process to figure something out. And the good quality and quality has many aspects to it, but clarity, that I can understand it comprehensive so that it covers all the things that are really needed. And understanding, is it accurate, right? So does it flow through. So the good news is, in my experience, good quality documentation has been beneficial to overall customer satisfaction. But the flipside is also true. It can detract from an otherwise good quality product, it could drive people to call customer support, and be frustrated, etc. So when we measure customer satisfaction, and do capture metrics, such as NPS scores, people have called out both pros and cons, the documentation has been outstanding, the documentation is horrible. No, whatever it is, and of course, neither one of those cases is accurate, right? It's a lot, I went to look at the documentation for the particular thing I was trying to find, I had a hard time finding it, or it wasn't clear as to what I needed to do. So they're gonna say it was horrible, right? Or I found the one thing very quickly and easily. So it was awesome. Those are data points. That's not the general status of the documentation. So it's important to find out okay, well peel that onion back a little bit. What were you doing when you did that? Why did you think it was this or that? Net Promoter Score, Net Promoter survey. So basically, it tries to establish how customers feel about your company in your product. So it's through surveys, direct surveys to the customer, to get a sense of how the customer is feeling? And would they recommend you to their friend or other prospects, that type of
Another person whose paranoia has often been at the centre of the story is Jamal. At first, he had been sure that Kendra was a Prophet and she was either going to harm him or get him to turn against Santos. Then she told him that she liked him, which seemed impossible in the beginning, but Jamal warmed up to that idea. But there is still no clarity about what she really wants. Is she really just into Jamal, or is there is an ulterior motive behind her actions?
In this episode Chris and Karis discuss the latest Capstone Salaries page update. Chris shares important data to look out for on the new salaries page, and provides advice when comparing other career-launching programs out there on the market. This discussion is to be used as a companion guide to the salaries page, and is especially helpful for those looking to have more clarity on Capstone. The episode finishes with some announcements and upcoming events.
Ethan Batraski: I don't think we probably have enough time to go through the list, but if I were to focus on just the top few, I think the biggest recurrent problem we see with companies at a very early stage are, one, there's a lack of clarity around the singular problem that they're going after. That was the one problem that you're in love with that you know it's a big, painful problem where there's not an obvious solution that if you can solve this problem in an elegant, meaningful, effective way, that the market will take as much as you could possibly offer.
Ethan Batraski: To me, I always thought about product and a product leader as someone who deeply understood and owned the problem of what we were trying to solve and the outcome. Meaning the measurable outcome that we wanted to drive as a result of solving that problem. And always believe that the product leader's responsibility was to make the problem very clear, very finite, and then evangelize to why this problem is the one worth solving. Because ultimately, a product leader's job is to help set the North Star, prioritize, and make the trade-offs because we know that we have limited resources and limited time. And ultimately it's about driving the biggest businesses outcome and business impact and solving important, interesting problems for our customers. And so by focusing on the one, two, or three core problems and then attaching the simple metrics that we want to move, both the metric and the value that we want to get to, allows for a level of clarity amongst organizations to then double click on there. Say, "Okay, well if this is the problem, here's how I deconstruct it and here's how I measure how I'm going to then move those to the next level of those metrics." And I've always deployed a method I always called the Cascade Method, which is kind of an OKR- meets- product- roadmap that allows you to understand how a single problem could turn into a pretty different large apex and then convert into a number of use cases that the team can really focus on and show there's never orphan focus and orphan features. And by being this very problem focused centric product organization and engineering organization, want to create empathy to who we're solving, what we're solving, why we're solving it for them. And allow the product and engineering to feel closer. And so it disambiguates why we're doing something and what is we definitely should've done. Because it doesn't solve a problem then when we shouldn't be doing it in the way that we're doing it.
Shepherd opined that Rick shows he "cares for the family" by turning up to therapy.[3] Handlen wrote that Rick's choice to live with the Smith family implies "he does recognize a basic need for those relationships", and that he avoids therapy because "he's smart enough to know that Dr. Wong [...] is right".[21] Schedeen said that Dr. Wong's speech "really cut to the core of his selfish, narcissistic behavior", giving Rick "one of his rare moments of clarity". However, he believed that Beth will forgive anything he does so long as he continues being a father figure.[19] Joho argued that in his diatribe against therapy, "Rick finally shows his true colors to everyone in the room". He called Dr. Wong's speech a "succinct [takedown] of toxic masculinity".[24]
No matter who you are, being able to communicate your thoughts and ideas with clarity is imperative. Whether it be a text message or an email, writing proficiently can make all the difference when delivering your message. Here are some helpful tips to ensure that your written words hit their mark every single time!
Cam McLellan and Matthew Lewison are directors of OpenCorp, Australia's leading property investment specialists.In this episode, Cam and Matt provide the clarity in the second of a two-part 'mini-series' discussing 'What is Sustainable Financial Independence'. 041b061a72